Conflict coaching is a 1:1 process to assist individuals to gain a new perspective. Clients, along with their coach, review healthy conflict resolution tools and strategies. At the end the client leaves with a self-determined plan to productively resolve conflict. The CLAMSHELL conflict coaching process begins with two one-hour coaching sessions. Conflict Coaching can be scheduled based on the client’s availability and is often done by phone. Conflict coaching can be an alternate service when one person requests mediation but the other party declines.