Conflict Res. at home

IS BULLYING THE SAME AS CONFLICT?

WHILE WE ARE KEEPING SOCIAL DISTANCE AND HAVE A LOT OF TIME ON OUR HANDS, LET’S DO SOME CONFLICT RESOLUTION…

Bullying Conflict contrast image.png

IS BULLYING THE SAME AS CONFLICT?

Bullying & harassment = power over

Bullying experiences stick with us.

Sally has a memory she has held on to throughout her life. She is in her sixties now. She remembers her first Easter egg hunt when she was three years old. Arriving with her basket, she ran to gather candies. A booming voice from a big man hit her from behind, "Come here little girl. Bring your basket! " He motioned her to stand in front of him. Yelling, "Dump your basket. You didn't wait until I said 'go!' Rude little girl!"

There's more to the story, having to do with Sally's own reaction and her family's approaches. For now let's stick to the incident so indelibly etched in her memory six decades later. The big manthe booming voicethe word rude.

What is bullying?

Bullying can take many forms:

  • verbal - threatening, name calling, put-down, sarcasm, yelling

  • physical - punching, kicking, looming over or threatening physically

  • psychological - excluding, manipulating, gaslighting

Bullying includes the component of power over another person. There are a number of ways to deal with bullying, but conflict resolution strategies are not included. See the difference between them in the contrasting explanations below.

Why can't you approach bullying like any conflict?

Bullying and harassment are based on a power difference or perceived power differential. Bullying is about power over another person. Conflict is between two equals or relative equals--power with another person. Look at this set of contrasting definitions from the National Bullying Prevention Center:

  • Conflict is a disagreement or argument in which both sides express their views.

  • Bullying is negative behavior directed by someone exerting power and control over another person.

When you look at the above contrasting explanations, you can see the stark difference. The use of conflict resolution techniques, mediation or facilitation is built upon the equality or approximate equality between all parties. With clear cut bullying, a conflict resolution structure can serve to re-victimize the targeted person. The response has to be a different one including legal or use of organizational/personal authority. As well, the Restorative Justice circle approach to uplifting the victim and restoring the victimizer to the community.

This is the Conflict Styles matrix. (See day 1 and day 6.). Along the left axis is the Assertiveness scale--and Bullying is off the Conflict chart. As you see above and outside of the Avoid, Accommodate, Compete, Compromise, Collaborate section is t…

This is the Conflict Styles matrix. (See day 1 and day 6.). Along the left axis is the Assertiveness scale--and Bullying is off the Conflict chart. As you see above and outside of the Avoid, Accommodate, Compete, Compromise, Collaborate section is the Power Over territory.

I don't want to be a victim

There are laws and clear cut systems in place to address bullying. If in a workplace, there are laws that relate to ongoing and unaddressed patterns of this kind of behavior and the organization may have a procedure in place. Schools have been working to address these matters and continue to develop systems and structures. If in the home, domestic violence hotlines and social work organizations have approaches to help. If you want to address bullying and you are the target, seek help from powerful others who will help you to come up with a plan. The first step is to admit there is a problem.

I don't want to be a bully

If you are looking in the mirror and worried you might be looking at a bully, there are things you can do. Make this your self-improvement project. Seek help from a mental health professional and state your goal is to address this issue. Read everything about the topic. Tell the people around you that you are working to improve on this misuse of power. Look back through your life to find where you learned to use your power in this way. The first step is to admit there is a problem.

Put an end to bullying culture

In Sally's scene above, there was more to the story. An ally came to her defense. The bullying adult was addressed strongly by another adult. Be an ally to come to the targeted person's defense, if it is safe to do so. Call bullying and harassment by their names. We can end bullying if we all work together. Look below at the picture of all the little fish who were able to unite together. Use your own power when you can. Work with others when that is best. Try to not let bullying go unaddressed.

Do this:

  • Look around for bullying and harassment. Noticing and naming something is an important first step.

  • Have you been a bully or a victim of bullying/harassment? Seek help from others to work on your own approach to this.

  • MVMP offers conflict coaching, a 1:1 coaching process, designed to help you make a plan to work with others to address bullying. We do not provide therapy but can make referrals.

  • There's a series Anne with an E on Netflix now where a number of episodes show textbook examples of bullying toward the main character Anne. See the character Gilbert and others for examples of allies.

  • Workplace bullying or harassment? Here's an article about the problem. Workplace bullying

  • MVMP offers Restorative Justice facilitators who can help with the circle process.

NEW ATTITUDE: SLOW YOUR ROLL

WHILE WE ARE KEEPING SOCIAL DISTANCE AND HAVE A LOT OF TIME ON OUR HANDS, LET’S DO SOME CONFLICT RESOLUTION…

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NEW ATTITUDE: SLOW YOUR ROLL

The bigger the conflict...

the slower your roll

Slow your roll. Its a favorite image for conflict resolution. When there's a big conflict, sometimes your first instinct is to act quickly. Nip it in the bud. Cut to the chase. 1,2,3 and done.

Yes, if the issue is about safety or about a quick correction then quicker might be effective. If the conflict, though, is big and important; slower is better. There should be a correlation between the bigness of the conflict and slowness of your actions. Don't just roll along without careful consideration. Slow your roll.

Why slow?

We've mentioned in previous articles about aspects of conflict resolution that point to the need to reduce your speed. The need to remove your assumptions and consider the other person's perspective. The way the limbic/feeling part of the brain overtakes the cognitive and logical brain. The need to listen more carefully, The reality is, we will make more considered moves that have more chance of a better outcome if we slow things down.

Catch yourself before you can't

Like the rock on the incline, at some point if you can't slow or stop the speed of the conflict, your actions might make the conflict worse. And like the rock rolling down the hill, the effect of gravity and momentum will be hard to stop.

Some tips for slowing it down

What can you do if you are trying to learn to take it slower when a conflict arises? Here's a few ideas that might be helpful. Figure out what works for you.

  • Take your time and think about the conflict and all its aspects. Use a conflict analysis tool.

  • Go to the balcony--either metaphoric or real--and look down on the situation to see it from above.

  • Sleep on it.

  • Breathe in for 5 slow counts, breathe out for 8. This is a tried and true method that helps to clear your mind. When things get bad, we often forget to breathe. Oxygen helps.

  • Count to 10 or 20 or 100. For some just the process of taking this brief break can be effective.

  • Walk away, take a walk to clear your head and move your body.

  • Write it out. What is happening in the conflict? Put the words on paper. The writing process uses other brain centers and can open a new perspective.

  • Talk to someone trusted. Define the conflict and ask them to help you come up with a few ideas.

  • Walk in the other person's shoes. Take a moment to try to talk about the conflict from the other person's point of view.

Here's a mnemonic to help from the article below:

  • Setting a positive and collaborative tone

  • Listening and acknowledging feelings, emotions, and experiences

  • Observing and organizing from an outside perspective

  • Working to find a creative, win-­‐win solution

If you forget everything else, this is one to remember. If you have a big conflict, slow things way, way down. Slow your roll.

Do this:

  • Watch a video. Remember Gilda Radner's Emily Litella? If too young, here's a clip of someone who does the opposite of slowing things down- Never mind

  • Watch another video. This is William Ury, world renown conflict resolution and negotiation specialist with lots of ideas including Go to the Balcony.

If you missed Day 1, 2 3, 4, 5, 8, 9, 10 and 11 here they are:

Day 1 Thoughts about conflict https://conta.cc/3d565pG

Day 2 Conflict Styles https://conta.cc/38URE4h

Day 3 Listening https://conta.cc/38Z4rTj

Day 4 Feelings https://conta.cc/33uxop7

Day 5 Change yourself https://conta.cc/2wrCd6h

Day 8 Conflict stages https://conta.cc/2wA8rMG

Day 9 Learned conflict styles https://conta.cc/2y4ySup

Day 10 Accusations into questions https://conta.cc/2JgUy8U

Day 11 Underlying needs https://conta.cc/39j5AFd

Have a great weekend--or the rest of the weekend, this is going out late.

Looks like we will be at this sheltering in place for a while, hope you can forward this to someone who might find it helpful.