Try to change other people -- we've all tried. It doesn't work. This is the exciting and interesting part of human life. You never know what another person is going to do. We plan and strategize and outline. And then the other person does something unexpected. People are unpredictable. That's life.
40 Days of Resolution at Home | Day 16: Conflict Components - Interests
The key to conflict resolution is understanding interests. Once you get this concept, conflicts start to make sense. Interests are not positions. The two are paired traditionally in conflict resolution training, because to understand one helps to explain the other -- not because they are one in the same.


