If you want to see some real managers at work, go visit a third-grade classroom. There you will see model practices of management as the eight-year-olds, guided by their teachers, benefit from some excellent managing.

How is Collective Action Related to Conflict Resolution? "What do you do when the conflict you have is not with an individual? When you are in conflict with a policy, a law, something unfair in society?"

I grew up with a healthy concern about curiosity, though I had plenty of it. My New England aunt cautioned regularly that curiosity killed the cat. 

Biases are part of the human condition. And biases themselves aren't necessarily good or bad -- it’s the actions fueled by the biases that are problematic.

Over the last few decades, personality tests have gained popularity -- in magazines, newspapers and now online -- suggesting a wide-ranging interest in self-discovery.

Conflicts in the Digital Age: The ding of a text notification. The swoosh of an outgoing email. That little red bubble alerting you to Facebook and Instagram messages.

Tone of voice can cause or calm a conflict: Try this: Say 'That's really interesting' in a normal and even-handed tone of voice. Now say it again in a bored tone. And in the way you would when you're surprised. Or with sarcasm.